At, we handle tens of thousands of shipments each day to ensure efficient processing and delivery to our warehouse.

Here's what you need to know about package processing time:

Estimated Timeframe: Depending on the time of year and various factors, it may take one to four business days for a product to appear in your account after it arrives at our warehouse. We strive to process shipments promptly to minimize any delays and provide a seamless experience.

Operational Hours: Our warehouse operations accept deliveries between 9 A.M. and 5 P.M. from Monday to Friday, excluding U.S. holidays.

Please note that is not liable for packages delivered outside of our normal business hours.

Packages Lacking Suite Number: Packages that do not display a suite number may experience a longer processing time. To ensure efficient processing and delivery to your account, it's crucial to include the correct suite number when shipping your packages to our warehouse.

If Your Shipment Does Not Appear: If you do not see your shipment in your account and suspect that it may not have been processed, please contact us with your package's tracking number and any other relevant information that can assist our inquiry. 

Our dedicated support team is here to assist you and provide the necessary guidance.