If you have purchased an item through our Personal Shopper service and wish to return it, we're here to assist you.

Here's how the return process works:

  1. Delivery to Warehouse: Once your order is delivered to our warehouse, our team will process it into your account. You will be able to see the purchased item in your account.

  2. Requesting a Return: If you decide to return the item, simply contact us directly. Our dedicated customer service team will guide you through the return process and provide you with the necessary instructions.

  3. Action and Assistance: Upon receiving your return request, we will take appropriate action to facilitate the return. This may include coordinating with the retailer, arranging for shipping, or providing you with any required documentation.

Our aim is to ensure a smooth and convenient return process for our customers.