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Shipping, Tracking & Returns
Getting Started
Packages
Shipping, Tracking & Returns
Tracking
Shipping
Returns
Shipping Batteries
Customs, Duties, and GST
Restricted Merchandise
Services
Consolidation
Claims, Insurance & Fraud
Insurance
Personal Shopper
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Help Center
Shipping, Tracking & Returns
Getting Started
Packages
Shipping, Tracking & Returns
Tracking
Shipping
Returns
Shipping Batteries
Customs, Duties, and GST
Restricted Merchandise
Services
Consolidation
Claims, Insurance & Fraud
Insurance
Personal Shopper
Shipping, Tracking & Returns
How does the consolidation process work?
Tracking
Why has my tracking not yet been updated?
How can I find my tracking number?
Shipping
Can I ship to a different shipping company / package forwarder?
Can I use my own shipping label or a personal shipper account?
Can I ship my package to an APO, FPO or P.O. Box address?
When is my shipment going to be mailed out?
Can I use a shipping method that is not listed in your calculator?
How is the shipping rate calculated?
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Returns
Can I return items from Mercari, eBay etc?
How do I return item/s back to the store?
Shipping Batteries
Which carriers can ship lithium-ion batteries?
What is an MSDS/SDS form and how can I get one?
Can I ship lithium-ion batteries from the US?
