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      Back to home
      1. Help Center
      2. Packages
      • Getting Started
      • Packages
      • Shipping, Tracking & Returns
        • Tracking
        • Shipping
        • Returns
        • Shipping Batteries
      • Customs, Duties, and GST
      • Restricted Merchandise
      • Services
        • Consolidation
      • Claims, Insurance & Fraud
        • Insurance
      • Personal Shopper

      Packages

      • What are the maximum weight and dimensions of each carrier?
      • What are the additional fees for heavy or long packages?
      • How long does the package processing take?
      • What should I do once the warehouse has received my package?
      • Will you charge me for each package I received even though I only placed one order from the retailer?
      • Can my delivery from Forwardme's operation facility be picked up by someone I know?
      • What happens if I forget my suite number when placing an online order with a U.S. address?
      • Will Forwardme open my package?
      • What is dimensional (DIM) weight?
      • What does "Delivery Attempt Failed" mean?
      • Will I be notified when my package arrived?
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      • Go to forwardme.com